Sustainability

Our people

Our people make Carlton what it is. Every day, they shape the experience of our guests. That is why we are building a working environment where people feel at home, are seen as individuals and have room to grow.

We offer training and development opportunities, encourage internal growth and work with personal goals that align with each person’s talents and ambitions. We bring together different generations and backgrounds and create a place where everyone feels welcome. We regularly measure how our teams are doing and continue to improve where needed. Whether you are just starting out, growing within the organisation or moving on, you will always remain part of the Carlton family.

Our goal: to create a working environment where employees can develop, grow and remain connected to Carlton for the long term.

Sustainable sourcing & waste

A large part of our impact lies in the everyday choices we make: what we buy, what we serve and how we deal with waste. We are increasingly working with suppliers who are transparent about their products and their origin. During renovations, we look at opportunities for reuse and ask questions about materials, durability and lifespan.

At the same time, we are taking steps to reduce waste, increase recycling and cut down on food waste. For example, by purchasing more smartly, better aligning portion sizes and working with initiatives such as Too Good To Go.

Our goal: to work towards less residual waste per stay, more recycling and less food waste per stay.

Environmental footprint

We take a critical look at our energy and water consumption, as well as our CO₂ emissions. Where can we use resources more efficiently? Where can we reduce our impact? We are continuing to map this more clearly for each hotel and are taking steps to improve. This includes saving energy, using water more efficiently and exploring more sustainable energy sources. From 2027 onwards, we will purchase 100% green electricity for all our hotels.



Our ambition is to reduce CO₂ emissions per hotel, and we are working with clear goals to get there. We are on this journey step by step, focusing on what we can do today and what we can improve tomorrow.

Local impact

Our hotels are deeply connected to their surroundings: to the people, flavours and stories that make each place unique. We work together with local producers and partners, bringing that local identity to life in our hotels. From dishes on the menu to collaborations with entrepreneurs from the neighbourhood.

In this way, we offer guests more than just a stay. We offer an experience that allows them to truly get to know the destination. At the same time, we contribute to a strong and vibrant community.

Our goal: for each hotel to develop initiatives and partnerships that contribute to the local area and reflect the character of the destination.

One collection, one impact

Eclectic by character means that each hotel keeps its own identity. United in impact means that we work together to improve, each in our own way, but moving in the same direction.

We share our progress every year in our Impact Report and continue to learn, test and improve. Because for us, hospitality goes beyond comfort. It is about care, responsibility and moving forward together.

By the coast,
for the coast

Our approach in Scheveningen

At Carlton Beach, we're right on the coast of Scheveningen. The sea, the beach and the lively boulevard are all part of who we are, shaping the way we work, collaborate and welcome our guests.

The renovation of our hotel has given us the opportunity to take further steps towards sustainability. We also want to involve our team more closely in the small, everyday choices that make a difference: from waste and energy use to reducing food waste and working with local partners.

One of our initiatives for 2026 is to organise a Beach Clean-Up Day. We're also exploring ways to make our purchasing processes smarter, helping us prevent and reduce food waste. As a guest, you'll see this reflected in the choices we make, the products we offer and the stories we share.

Have an idea, initiative or suggestion? We're always open to fresh perspectives and would love to hear from you.