FEEL FREE to ask

Rooms at our hotel at sea are available from 3:00 PM. If you arrive earlier, feel free to leave your luggage with us. Check-out is at 12:00 PM, but you can book a late check-out at reception to extend your stay by 3 hours for €30. 

Reception is open 24/7. If you need anything, call ‘9’ from your room phone.

If you booked directly with us, the cancellation policy depends on the rate you chose, as detailed in your booking confirmation. If you booked through a partner, please contact them for cancellation details.

Carlton Beach, Gevers Deynootweg 201, 2586 HZ, The Hague. Phone: +31 (0)70 354 14 14

At reception, we accept debit (contactless), cash, and credit cards.

Absolutely! Request a gift card at reservations@carltonbeach.nl, and we’ll send it by post.

In 2024, the tourist tax is €6,20 per person, per night. Residents of The Hague are exempt; just inform the reception.

Yes, if you provide written permission from your parents and a copy of each minor guest’s passport (if they are staying without an adult).

Scheveningen Boulevard is lively with cafes, shops, and attractions like SeaLife, Legoland, and The Pier. Enjoy hours of beach and dune walks, or visit The Hague city center. View our tips here.

If you left an item in your room, we register it on iLost. You can create an account and claim your item, which we’ll send to you or hold for pickup. Find all items on our iLost page.

Using iLost: Search for your item using the search bar. If it’s listed, click ‘claim item,’ describe it, and we’ll help reunite you with it.

Dogs are no longer permitted in the hotel and restaurant to keep things calm for our guests.

All rooms feature a balcony with seating, minibar, seating area, coffee and tea facilities, TV, air conditioning, hairdryer, iron and ironing board, and safe.

All Beach Family and Beach Friends rooms have a bathtub, as do many of the Beach Comfort rooms (though not all). If you prefer a bathtub, let us know during booking, and we’ll do our best to accommodate.

We offer rooms for 1 to 6 people. You’ll find the exact capacity for each room on our website under each room description.

Yes, it’s possible to add an extra bed to some of our rooms. If you’re interested, contact us to discuss the options.

We do not have connecting rooms, but we’ll do our best to book rooms close together for your group. Please request this when booking.

Yes, we can add a baby cot to your room free of charge. Just let us know when you book, and we’ll have it ready!

You can park your car in our private car park. However, we do recommend reserving a space in advance. Our standard rate is €35 per car, per night, from check-in (15.00h) to check-out (12.00h). In the low season, this rate is €25 per car, per night, from check-in to check-out on Fridays and Saturdays*, and €20 per car, per night, from check-in to check-out on Sundays to Thursdays.

For the latest updates, travel information and other parking options, check our contact page. If our car park is full, we’ll direct you to the Interparking Boulevard Garage or Zwarte Pad car park.

Please note: If you choose street parking, follow the signage for parking information. Rates and durations vary by season.

TIP! You can also book a parking space in advance at Interparking Boulevard Garage. Check their website for more information.

*These rates apply during our low season, excluding public holidays. From 1 July and on public holidays, the standard rate of €35 applies.

Currently, we do not offer on-site charging stations. However, there are charging points available at the nearby Interparking Boulevard.

Carlton Beach is easy to reach by public transport. Right next to the hotel is the "Zwarte Pad" stop, which is the final stop for buses 21 and 22. Additionally, trams 1 and 9 stop nearby.

Yes, you can rent both bicycles and e-bikes from our Health Center. To reserve, contact the Health Center at healthcenter@carltonbeach.nl or +31 (0)70 354 62 62.

The hotel has a bike storage area located next to the hotel’s parking lot. The bike storage is not covered and not secured.

Yes, Beach Body is available for hotel guests. Facilities include a heated pool, sauna, fitness center, and steam room. Access to the pool and fitness center is free for guests, while sauna access is available for a small additional fee.

Beach Body is open:

Monday to Sunday: 8:00 AM - 9:00 PM

No, that is not necessary. You can walk in at your preferred time during opening hours.

Bathing suits are not allowed in all indoor saunas. In the outdoor sauna it is. We ask you to always bring a towel. If you do not have one, it can be rented at the counter for €2. A bathrobe can also be hired from the counter for €4. This is a one-off payment, the towel and bathrobe may be taken back to the room after use for subsequent use.

The pool water has a temperature of 31 degrees.